Contact information
Have a question about a Dovrikan product, an order or a return? Please contact our customer support team using the details below.
Customer Support
- Email: [email protected]
- Phone: +86 153 7284 6195
- Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Order Enquiries
For questions about an existing order, please include your order number, the email address used at checkout and a brief description of your enquiry. For damaged, defective or incorrect items, photographs of the item and packaging may help us assess the issue.
Please do not send full payment card details, passwords or other sensitive financial information by email.
Returns and Refunds
To request a return, email us with your order number and the item you wish to return. Our team will provide the applicable return instructions and return address. The business address below is not automatically the designated return address.
Business Information
Dovrikan is owned and operated by Liuyang Huihan Trading Co., Ltd.
- Brand: Dovrikan
- Legal Company Name: Liuyang Huihan Trading Co., Ltd.
- Owner / Representative: Fu Huifan
- Website: https://dovrikan.com
- Business Address: No. 69, Zhimu Group, Taiping Village, Gaoping Town, Liuyang, Changsha, Hunan Province, China