Terms of service
1. Website Operator
This website, dovrikan.com, is owned and operated by Liuyang Huihan Trading Co., Ltd., trading under the brand Dovrikan. In these Terms, "we", "us" and "our" refer to that company.
These Terms apply to your use of our website and purchases from us. Please review them before placing an order. Nothing in these Terms excludes mandatory consumer rights.
2. Website Use
You must have the legal capacity to enter into a purchase contract, or use the website with the involvement of a parent or guardian where legally permitted. You agree to provide accurate order and contact information.
You must not use the website for fraud, unlawful activity, unauthorised access, distributing malicious software or interfering with the website's operation.
3. Products and Information
We sell fitness and exercise accessories. Please review each product's description, dimensions, options, package contents and instructions before purchase. Screen settings may affect how colours appear. This does not excuse a material difference from the description.
Products must be used according to their intended purpose and supplied instructions. Do not exceed stated load, resistance, inflation or operating limits. Inspect equipment before use and stop using damaged items.
Our general fitness products are not a substitute for medical assessment or professional exercise instruction. We do not promise specific fitness, weight-loss, pain-relief or rehabilitation outcomes.
4. Orders
An order acknowledgement confirms that we have received your order; it does not by itself confirm acceptance. We accept an order when we send a dispatch confirmation, unless we expressly confirm acceptance earlier.
If an item is unavailable, payment cannot be verified or a material listing error affects your order, we will contact you. We will not charge an increased price without your agreement. If we cannot fulfil an order, payments collected for the cancelled items will be refunded.
5. Prices and Payment
Please review the displayed currency, item prices, shipping charges, taxes collected and final total at checkout before paying. Payment methods available for your order are shown at checkout.
Payment may require authorisation or additional verification by your payment provider. If payment fails, please check your details or contact your provider. Do not send full card details to our customer support team.
Currency conversion or foreign transaction charges imposed by your bank are determined by that provider.
6. Shipping
Orders are normally processed within 1–3 business days. Estimated shipping takes 7–15 business days after dispatch. Standard shipping is US$12.99 for orders below US$39.99, with free standard shipping for qualifying orders of US$39.99 or more. Please refer to our Shipping Policy for full details.
7. Returns and Cancellations
Our Returns & Refunds Policy explains the 30-day voluntary return window, return procedure, costs, refunds and cancellations. Mandatory withdrawal and defective-goods rights remain unaffected.
8. Intellectual Property
Website content, branding and design are protected by applicable intellectual property laws. You may browse and use the website for personal shopping. Commercial copying or misuse of protected content requires permission from the relevant rights holder.
9. Reviews and Submitted Content
Reviews should reflect genuine experience and must not contain unlawful, misleading or infringing material. If you submit a review for publication, you permit us to display that review and the display name you provide for that purpose. We will not change the meaning of your feedback.
10. Privacy
Our Privacy Policy explains how we handle personal information in connection with website use, orders and customer support.
11. Responsibility
We remain responsible for obligations that applicable law places on us as a seller. Nothing in these Terms excludes liability that cannot legally be excluded, including liability for fraud or other protected consumer claims.
12. Changes and Disputes
We may update these Terms for future website use and orders. Changes do not retrospectively reduce the rights attached to an existing order.
Please contact us first if a dispute arises. These Terms do not prevent you from using a competent court, regulator or dispute resolution process available under applicable law.
13. Contact
Company: Liuyang Huihan Trading Co., Ltd.
Email: [email protected]
Phone: +86 153 7284 6195
Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Business Address: No. 69, Zhimu Group, Taiping Village, Gaoping Town, Liuyang, Changsha, Hunan Province, China